Subject: Re: Job | Tech Support Remote Screening
From: Deepanshu Seth <[email-masked]>
To: [email-masked]
Date: Wed, 18 Nov 2020 15:46:42 +0530

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Job Title
Job | Tech Support Remote Screening

280 Applicants

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Deepanshu Seth
• ITIL V3 Foundation Certified Professional with nearly 5 years of experience • Gained recognition for: o Topping the chart of logging maximum number vendor cases related to link and hardware failure o Increasing the change approve to implement ratio by 15% • Supervised high-severity incidents to ensure service availability with minimal delay and impact towards ensuring smooth operations of an infrastructure environment • Worked in compliance with industry best practices to integrate new hardware, software, and network; evaluated network and provided technical inputs on system acquisitions to senior management • Success in leading end-to-end perfection across Service, Change, Problem, Escalation, Transition & Project Management with excellent in managing issues that could impact end-to-end delivery operations, performing root-cause analysis for remedying technical difficulties and providing leadership/direction

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Current Designation Senior Executive- Technical Support
Current Company Bharti Airtel Ltd
Notice Period 2 Months
Previous Designation Executive
Previous Company Fortune India International

Contact Details
Mobile:

Exp
5 Yrs 4 M

CTC

Location

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Preferred Location: Pune, Bengaluru / Bangalore, Delhi / NCR
Education
NA
Others
B.Tech/B.E.
manav bharti university, solan
Key Skills
senior executive, process improvement, sla management, operations management, incident management, client relationship management, service operations

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You can call us at 1800 102 5558 and mail us at  [email-masked]

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