Subject: Fwd: Japanese Language Writing Skills
From: Neerja Singh <[email-masked]>
To: deeksha <[email-masked]>
Cc: Ashish Dabral <[email-masked]>
Date: Mon, 25 Apr 2022 01:20:04 -0700 (MST)

please acknowledge 

From: "ravitejay08" <[email-masked]> 
To: "Neerja Singh" <[email-masked]> 
Sent: Monday, April 25, 2022 10:47:25 AM 
Subject: RE: Japanese Language Writing Skills 

Customer 1.: Hello, I have no sound in my Bluetooth Headset. Please help me urgently!Tobias 

こんにちはトビスさん、 

お問い合わせいただきありがとうございます。私たちはきっとあなたの問題をお手伝いします。 

ただし、詳しく説明する前に、詳細が必要です。この問題に直面し始めたのはいつですか。ブルートゥースヘッドセットがコンピュータまたは携帯電話に接続されていることを確認してください。それはオンとオフで起こりますか？ 

上記の質問に答えてください。問題の解決に役立ちます。 

宜しくお願い致します。 
ラヴィ 

Customer 2.: Good day, I would like to return my headset, as the ear pads are disintegrating already after one year of use. Please give me a refund. Greetings! Anja Schneider 
Company Name: Cherry E-commerce Services Pvt Ltd 

こんにちはアンジャ さん、 

お問い合わせいただきありがとうございます。申し訳ありませんが、返品ポリシーでは、購入後30日以内に元の状態で返品できます。使用頻度の高い商品ですのでご購入日より【1年保証】以上経過しておりますので、返金の対象外となります。 

今後の参考のために、当社のウェブサイトで返品/返金ポリシーを確認してください。 

ご質問やご不明な点がございましたら、お気軽にお問い合わせください。 ありがとう、 

宜しくお願い致します。 
ラヴィ 

-------- Original message -------- 
From: neerja <[email-masked]> 
Date: 23/04/2022 2:36 pm (GMT+05:30) 
To: YEDAVALLI RAVITEJA <[email-masked]> 
Subject: Japanese Language Writing Skills 

				Cherry E-commerce Services Pvt Ltd 
	Please write an email reply in Japanese to the customer based on the scenarios below. You need not know the processes, just write a general reply based on what you would do as a customer support representative should the customer approach you with these complaints. 

Customer 1.: Hello, I have no sound in my Bluetooth Headset. Please help me urgently! Tobias 

Customer 2.: Good day, I would like to return my headset, as the ear pads are disintegrating already after one year of use. Please give me a refund. Greetings! Anja Schneider 
Company Name: Cherry E-commerce Services Pvt Ltd 

The sender of this email is using Naukri.com services and is registered as Cherry E-commerce Services Pvt Ltd (A-72,,,SECTOR-2,NOIDA, NOIDA, Uttar Pradesh- 201301) 

		The sender of this email is using naukrirms.com services and is registered as Cherry E-commerce Services Pvt Ltd (A-72,,,SECTOR-2,NOIDA, NOIDA, Uttar Pradesh - 201301). 		
	[ http://service.sm.resdex.com/candidateSubscription/unsubscribe?emailId=MgwlnVVdl19eBwSkHYpUNlC9wWWIQHD5DnHJB4SOAEg=&id1=7684 | Unsubscribe ] 	

-- 

Regards 
Neerja Singh 
Executive - Human Resource 
LiveSalesman 
0120 - 4332621 
Ext - 11