Subject: Re: Job | Tech Support Remote Screening
From: Rahul Kumar <[email-masked]>
To: [email-masked]
Date: Fri, 13 Nov 2020 17:23:34 +0530

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Job Title
Job | Tech Support Remote Screening

82 Applicants

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Rahul Kumar
I am working in servicedesk managing Servicenow tickets for the services, applications, servers, networks and also monitoring incidents triggered through event as an alert by the tool. I am having interest in servicenow which am learning and also having admin level knowledge and having basic client side script knowledge which helps me better dealing with tickets (Incident, Requests, Change as well as problem) for different issues to support client services.

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Current Designation Service Desk Analyst
Current Company HCL Technologies Limited
Notice Period 1 Months
Previous Designation Not Mentioned
Previous Company Not Mentioned

Contact Details
Mobile:

Exp
3 Yrs 1 M

CTC

Location

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Preferred Location: Delhi / NCR, Noida, Gurgaon
Education
B.Tech/B.E.
Uttar Pradesh Technical University (UPTU)
Key Skills
Service Desk, Active Directory, ITIL, Incident Management, IT Service Desk, Help Desk Operations, Problem Management, Change Management, IT Helpdesk

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