Subject: 4 star applicant - Naukri.com -IT AND Network Engineer, Desktop Support Engineer L2, Wipro technologies, 1 years 08 months, Gurgaon, 2.5
From: pravin kumar <[email-masked]>
To: [email-masked]
Date: Thu, 8 Aug 2019 13:51:31 +0530

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Job Title
IT AND Network Engineer

1483 Applicants

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pravin kumar

(4/5)

a Address user tickets regarding hardware, software and networking Walk customers through installing applications and computer peripherals Ask targeted questions to diagnose problems Guide users with simple, step-by-step instructions Conduct remote troubleshooting Test alternative pathways until you resolve an issue Customize desktop applications to meet user needs Record technical issues and solutions in logs Direct unresolved issues to the next level of support personnel Follow up with clients to ensure their systems are functional Report customer feedback and potential product requests Help create technical documentation and manuals
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Key Skills window server administrator(window server 2012 r2 & window server 2008),lan troubleshooting,hardware troubleshooting,active directory,dns,printer,os installation,configuring dhcp,dns server,wds,gpo,wsus,FSMO,VPN,LAN,WAN,Technical Support

Exp
1 years 08 months

CTC
2.5

Location
Gurgaon

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Current Designation Desktop Support Engineer L2
Current Company Wipro technologies
Notice Period 1 Months
Previous Designation Not Mentioned

Contact Details
Mobile: 9759254341
Landline: Not Specified

Prefers Delhi / NCR
Education
MCA
Dev Bhoomi Institute Of Technology
BCA
Magadh University

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