Subject: Re: Job | Interview Call | CCE | International BPO
From: Saumya Grover <[email-masked]>
To: [email-masked]
Date: Wed, 30 Jan 2019 11:29:16 +0530

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Job Title
Job | Interview Call | CCE | International BPO

1 Applicants

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Saumya Grover
â?¢ Dealing with calls in highly professional manner â?¢ Accurately updating customer record with the information â?¢ Answering any query quickly and efficiently â?¢ Believe in one call resolution and making the journey easy for the caller â?¢ Fully aware of all laws and regulations regarding data protection â?¢ Responding to customers who have special communication needs, such as language difficulties or disability â?¢ Being proactive and systematic to avoid client escalations / issues and promptly resolving and/ or appropriately channelizing any escalations â?¢ Consulting team members for the further development and improvement of processes and systems

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Current Designation Customer Care Executive
Current Company Exlservice.Com
Notice Period 1 Months
Previous Designation Not Mentioned
Previous Company Not Mentioned

Contact Details
Mobile:

Exp
2 Yrs

CTC

Location

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Preferred Location: Delhi, Delhi / NCR, Noida
Education
B.A
Lucknow University
Key Skills
Excel, Word, VLOOKUP, MS Office Word, Outlook, Power Point Presentation, MS Outlook, Email, Web Browsing, Internet Browsing, Internet Explorer, Pivot, Insurance, General Insurance, Third Party

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You can call us at 1800 102 5558 and mail us at  [email-masked]

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