Subject: 3 star applicant - Naukri.com -Project Manager | International BPO | Noida, Senior Implementation Specialist, Metlife Global Operation Support Center, 6 years 0 months, Delhi, 3.50
From: Manpreet Makhija <[email-masked]>
To: [email-masked]
Date: Tue, 16 Jul 2019 22:50:05 +0530

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Job Title
Project Manager | International BPO | Noida

11 Applicants

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Manpreet Makhija

(3/5)

Working as Sr. Implementation Specialist for the Implementation Process - Operations of the New Group Insurance Policy for US Customer, where my responsibilities include analysing & handling Complex Group Policy and provide every practical & possible solution on that policy. Generating Certificates & Polices contracts on Citrix application and sending to the Customer with Broker, Sales representative. Applying the Initial payments (Metlife Cheques). Ensure that the assigned targets are met in accordance with SLA and Internal standards to achieve business results. Improved and Enhanced skills of Team Management & Reports Generation on day to day basis with my Manager. Provided floor support to all the team members for a better understanding of the process Always been an active participant in all the team Matters and supported everyone to achieve their targets. As a Backup QA of the process, Support Quality team, Calibration every month, monitoring of tasks as per the requirement.
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Key Skills Lean Six sigma Yellow Belt certify,Professional knowledge of PowerPoint,Certified in creating SOP's,Certified and created the Level 3 process map on MS Visio,Preparing Professional Newsletters (PPT format),Certified on Insurance Course - LOMA

Exp
6 years 0 months

CTC
3.50

Location
Delhi

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Shortlist

Reject

Current Designation Senior Implementation Specialist
Current Company Metlife Global Operation Support Center
Notice Period 2 Months
Previous Designation Senior Insurance Associate

Contact Details
Mobile: 9953706909
Landline: 110027-9953706909

Prefers Delhi / NCR, Noida, Gurgaon
Education
MBA/PGDM
Sikkim manipal university
B.Com
School of Open Learning, University of Delhi

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