Subject: Re: Job | Project ,Manager remote screening
From: ANIL KUMAR <[email-masked]>
To: [email-masked]
Date: Thu, 4 Mar 2021 19:40:38 +0530

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Job Title
Job | Project ,Manager remote screening

769 Applicants

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ANIL KUMAR
An accomplished production Team Lead with a rich experience in Client engagement, Customer Relationship Management, Brand damage control. Worked extensively on Trust & Safety and Crisis Management. Along with strong analytical, problem solving, and decision-making skills required for Crisis management I excel at: ? Quality team building and assurance ? Process implementation and monitoring ? Quality control and assurance ? Tracking metrics to optimize performance ? Handling high end cases in regards to safety ? Challenging situations which require astute thinking Both a leader and team member, who through a participative approach helps create robust strategies and solutions to build vision into achievement. Excellent communication and networking skills used extensively to benefit organizations. My current role is to mitigate irate situations and support the customer in the face of a catastrophe. Hands on experience in content creation, and RCA.

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Current Designation Team Leader Operations
Current Company Uber
Notice Period 1 Months
Previous Designation Not Mentioned
Previous Company Not Mentioned

Contact Details
Mobile:

Exp
7 Yrs

CTC

Location

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Preferred Location: Hyderabad
Education
B.Tech/B.E.
Jawaharlal Nehru Technological University (JNTU)
Key Skills
KPO, Non voice process, People Management Skills, Business Management Skills, Operations Management, Customer Service Management, Process Management, Project Management, Team Management

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