Subject: Re: Job | Project ,Manager remote screening
From: Sarfaraz Ali Khan <[email-masked]>
To: [email-masked]
Date: Tue, 16 Feb 2021 13:02:46 +0530

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Job Title
Job | Project ,Manager remote screening

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Sarfaraz Ali Khan
Post transition, managing a team of 12 members involved in collection and cash application. this includes forecasting collection, prioritize collection 90+. ensuring 99% cash is posted the same day. Working closely on the dispute management. Work with quality team to stabilise the newly transitioned process Responsible to streamline processes and mitigate bottle necks to ensure seamless operation. Guiding team members for the next role. Provide feedback on the call calibration. Maintain operational rigor to achieve service level agreement month on month and to sustain healthy hygiene of the process Handling escalation Looking after the credit management Prepare AES report for my team Ensuring KPI and CPI are met Update SOP's

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Current Designation Management Trainee
Current Company Genpact India
Notice Period 3 Months
Previous Designation Management Trainee
Previous Company Genpact India

Contact Details
Mobile:

Exp
7 Yrs 10 M

CTC

Location

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Preferred Location: Hyderabad, Kolkata, Noida
Education
B.Com
Calcutta University
Key Skills
team leader operations, collections, accounts receivable, cash allocation, billing, invoicing, credit management, Customer Master, Reporting, Customer master

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