Subject: Re: Job | Tech Support Remote Screening
From: Zaigham Ramzi Khan <[email-masked]>
To: [email-masked]
Date: Mon, 15 Feb 2021 17:10:51 +0530

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Job Title
Job | Tech Support Remote Screening

9152 Applicants

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Zaigham Ramzi Khan
- Inbound (Voice) Customer Service for Ecommerce Company (US process) Organization : Shaheen Groups of Institutions Duration: July 2018 till April 2020 Designation : English Teacher Work Profile - Providing initial level learning of the English language to the students who are coming from a completely different background and seeking a career in modern Education. Organization : ICICI Prudential life Insurance company ltd. ( Lucknow ) Duration: Jan 2008 to July 2010 Designation : Branch In Charge (Customer Service & Operations) Work Profile -Manage Branch Operations - Priority Circle (HNI) branch. -Mange team of underwriter, customer care executive, admin, and other backend staff. - Provide quality customer service to walk-in HNI Customer base. - Responsible for collection and banking. - Retention of existing customers. - Mange branch petty cash expenses etc. Organization : Wipro BPO (New Del

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Current Designation Customer Service Executive
Current Company Quantified Commerce
Notice Period 1 Months
Previous Designation English Teacher
Previous Company Shaheen Academy

Contact Details
Mobile:

Exp
6 Yrs

CTC

Location

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Preferred Location: Lucknow, Delhi / NCR
Education
Other
Post Graduation Institute Not Mentioned
B.A
Lucknow University
Key Skills
customer service manager, team management, customer care, customer support, customer service management, back office, team leading, virtual assistant, virtual relationship manager, International Voice Process, International BPO, Voice Process, US Shift, BPO

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