Subject: Re: Job | Tech Support Remote Screening
From: Surabhi Jain <[email-masked]>
To: [email-masked]
Date: Fri, 12 Feb 2021 18:40:48 +0530

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Job Title
Job | Tech Support Remote Screening

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Surabhi Jain
- Provide high-level support on Customer Service Central suite of products and services by answering our global customer queries concerning billing/account administration, pricing, content, product navigation, and delivery.- Expertise in Excel functions - MySql - Expertise in multiple server monitoring and ticketing tools like HPSM, NIMSOFT, and SERVICE NOW. - Over one and half year of experience in Linux Server troubleshooting and administration roles.

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Current Designation Customer Service Associate
Current Company Amazon
Notice Period 1 Months
Previous Designation Graduate Engineer Trainee
Previous Company HCL Infosystems

Contact Details
Mobile:

Exp
3 Yrs 3 M

CTC

Location

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Preferred Location: Hyderabad, Delhi / NCR, Pune
Education
B.Tech/B.E.
RAJKUMAR GOEL INSTITUTE OF TECHNOLOGY
Key Skills
sql server, html, nimsoft, linux, windows server, javascript, css, Linux Administration, Office 365, Customer Service, Customer Handling, Customer Support, Operations, Excel, VLOOKUP, Word, Pivot Table, ITIL, Incident Management

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You can call us at 1800 102 5558 and mail us at  [email-masked]

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