Subject: Re: Job | Tech Support Remote Screening
From: ISHAN SAHNI <[email-masked]>
To: [email-masked]
Date: Thu, 11 Feb 2021 22:50:47 +0530

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Job Title
Job | Tech Support Remote Screening

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ISHAN SAHNI
1. Handling various roles in SDLC such as Project Coordinator and Business Analyst. 2. Worked on product management and re-engineering initiatives which led to experience and exposure in various segments and fields of the industries. 3. Acted as Team Lead in Business Response Team, responsible for churning 4. Expertise in requirement elicitation, documentation, preparation of use cases, user stories, test cases. 5. Extensive experience creating and reviewing Business Requirement Documents (BRD), Functional Requirement Documents (FRD), Statement of Work (SOW), and Service Level Agreements (SLA). 6. Proficient interacting and collaborating with stakeholders, product owners, and Subject Matter Experts (SME). 7. Highly experienced working with Microsoft Office Suite for creating documentations. 8. Possess knowledge in Agile Methodologies & SDLC Model, HTML, Invision, MS Office, Structured Query Languages, Microsoft Visio, JIRA and Microsoft Team Foundation server (TFS), Tableau, Power BI.

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Current Designation Assistant Manager Enterprise Business Services
Current Company Info Edge
Notice Period 1 Months
Previous Designation Not Mentioned
Previous Company Not Mentioned

Contact Details
Mobile:

Exp
3 Yrs 4 M

CTC

Location

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Preferred Location: Greater Noida, Noida
Education
MBA/PGDM
ICFAI Business School, Dehradun
B.Sc
Indira Gandhi National Open University (IGNOU)
Key Skills
project management, information technology, business analysis, requirement gathering, agile methodology, process improvement, business intelligence, jira, use cases, user stories, gap analysis, sql, frd, brd, user acceptance testing, SDLC, SOW

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