Subject: Re: Job | Tech Support Remote Screening
From: Deendayal Gupta <[email-masked]>
To: [email-masked]
Date: Mon, 8 Feb 2021 16:34:33 +0530

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Job Title
Job | Tech Support Remote Screening

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Deendayal Gupta
Responsible for handling as a SPOC the MP_CCTNS Project in district Shahdol. Monitoring and administrating the overall system administration activities in the Police stations. ** Providing technical support to field engineers through Team Viewer, Remote Desktop, or providing telephonic support. ** Working on Tickets as per SLA basis to meet customer requirements. ** Support and maintain end user requirements, including troubleshooting, account maintenance and training. ** Handling escalation independently and ensuring that such incidents should not happen in future. ** Visit to client sites to help with installation, deployment, and troubleshooting. ** Preparation of various official reports and documents on MS-Word, MS-Excel. ** Installation, Configuration and Troubleshooting In WINDOWS OS. Installation, administration & Troubleshooting of Server’s & PC’s hardware & software. Documentation and reporting day to day activities i. e. Sharing visit status, projection, Migration, install.

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Current Designation Analyst
Current Company Quess
Notice Period 1 Months
Previous Designation Network Engineer
Previous Company HCL Technologies Ltd

Contact Details
Mobile:

Exp
4 Yrs 10 M

CTC

Location

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Preferred Location: Mumbai, Bhopal, Noida
Education
Polytechnic three year diploma
Rajiv Gandhi Proudyogiki Vishwavidyalaya (RGPV), Bhopal
B.Tech/B.E.
Rajiv Gandhi Proudyogiki Vishwavidyalaya (RGPV), Bhopal
Key Skills
Expertise in System, Network and Application Installation, Configuration and Troubleshooting Configuring and Troubleshooting VPNoBB, Cisco/HP Router and switches, DNS Configuration, LAN, wan, Network Troubleshooting, MPLS Network, VLAN Configuration, EIGRP, Bgp

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You can call us at 1800 102 5558 and mail us at  [email-masked]

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