Subject: Re: Job | Tech Support Remote Screening
From: Mananjay tripathi <[email-masked]>
To: [email-masked]
Date: Sat, 6 Feb 2021 16:51:41 +0530

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Job Title
Job | Tech Support Remote Screening

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Mananjay tripathi
Responsible for providing end to end solution to Airtel Enterprises Services clients for Internet Lease Port, Fixed Lease Line, MPLS VPN, L2VPN circuits on WAN connectivity. Proactive Monitoring using Beamon software and maintenance of MPLS & Internet Links for Enterprise Customers. Opening a Trouble Ticket for any faults reported and follow up to escalation using eCRM and mail and Updating the TT with all necessary snaps and passing out the necessary update to respective assigned teams. Check the Link Utilization, Latency, Reliability and Link up & down Time. Logging into the respective PE and CE routers to check the interfaces. Provide support to customers on mail and phone for various customer end issues. Dispatch field technicians on various sites, and provide guidance for network devices connections, configuration and troubleshooting. Resolve the Tickets in pre-defined SLA. Technical troubleshooting like to take Modem Indications, Laptop Testing to identify the Router issue or L

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Current Designation Network Engineer
Current Company Wipro Infotech
Notice Period 2 Months
Previous Designation Not Mentioned
Previous Company Not Mentioned

Contact Details
Mobile:

Exp
5 Yrs 1 M

CTC

Location

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Preferred Location: Bengaluru / Bangalore, Gurgaon, Chennai
Education
B.Tech/B.E.
uttrakhand technical university
Key Skills
? I have knowledge of networking CCNA, VLAN, OSPF, EIGRP, RIP, WAN, Frame Re-lay, Routing, Switching, Network Engineering, Router, Networking, Switch Configuration, Cisco Switches, Bgp, Router Configuration, Network Topologies, Static Routing, D-link, Cisco Routers

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You can call us at 1800 102 5558 and mail us at  [email-masked]

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