Subject: Re: Job | Tech Support Remote Screening
From: Himanshu <[email-masked]>
To: [email-masked]
Date: Sat, 6 Feb 2021 13:18:37 +0530

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Job Title
Job | Tech Support Remote Screening

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Himanshu
System Administrator L2 I have worked on Itil based tool helpmate in genpact and monitor the incident , workorder and achieving the Sla resolve the customer issue of hardware and Software. I have also take remote session and resolve the customer issue remotely . Able to handle VIP Customers . Join Bridge calls when multiple customers production has been impacted .

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Current Designation System Administrator
Current Company Wipro
Notice Period 2 Months
Previous Designation System Administrator L2
Previous Company Wipro

Contact Details
Mobile:

Exp
2 Yrs 6 M

CTC

Location

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Preferred Location: Delhi, Delhi / NCR, Gurgaon
Education
Diploma
Pusa Polytechnic, Delhi
Key Skills
Hardware, Windows, Desktop Engineering, Operating Systems, Desktop Administration, System Administration, Hardware Networking, Hardware Engineering, Desktop Support, Application Software, MS Office, Networking, Software Installation, Laptop, Remote Support, AWS

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