Subject: Re: Job | Tech Support Remote Screening
From: ALOK Dwivedi <[email-masked]>
To: [email-masked]
Date: Fri, 5 Feb 2021 20:32:23 +0530

Not able to view Details? Learn More

Job Title
Job | Tech Support Remote Screening

9422 Applicants

View All

ALOK Dwivedi
Assistant manager for below key project. * Implementation and manage Self on boarding and Digital on application . * Handling BBPS. * API testing through Postman. * Arrange Sign Off from business as well as vendor to move success testing to live, * To Implement new products on Test environment, *Doing Sanitary Testing (SIT) before we go live for any business issues, * Managed day-to-day helpdesk activate, such as helpdesk call queue, staff ticket assignment (Incident/Problem and change request ticketing system) escalation point of contact for end user and tier 2 application support. ? Training provide newly joined employee ? Handling and implement through API Digi on boarding and self- on Boarding . ? Resolve all issues by coordinating with clients, vendor, and internal business unit. ? Performed analysis and presented results using SQL, Excel, scripts. ? Analyze all business processes and ensure compliance to all controlled processes according to busine

Shortlist

Reject

Current Designation Assistant Manager
Current Company Utkarsh Small Finance Bank
Notice Period More than 3 Months
Previous Designation Not Mentioned
Previous Company Not Mentioned

Contact Details
Mobile:

Exp
5 Yrs 6 M

CTC

Location

Not Able to View Details? Learn More
Preferred Location: INDIA
Education
MBA/PGDM
Shobhit institute of engineering and technology, Meerut
B.A
MGKVP Varanasi
Key Skills
Application Support, Production Support, Product Support, Application Management

Shortlist

Reject

You can call us at 1800 102 5558 and mail us at  [email-masked]

Report a problem