Subject: Re: Job | Tech Support Remote Screening
From: Susmita Brahma <[email-masked]>
To: [email-masked]
Date: Fri, 5 Feb 2021 14:33:28 +0530

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Job Title
Job | Tech Support Remote Screening

9308 Applicants

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Susmita Brahma
I'm working for End User Support in Infosys. Also have knowledge of how to handle and creation of batch jobs in Uc4 automation tool. Knows packaging and patching in SCCM. Worked on Active directory tools like ADUC, AD Audit and AD Manager. Have directly handle vendor for license support for licensed software. Helped user for troubleshooting issue within the SLA time. Help user for troubleshooting Mac related issues. Have sound knowledge of Bigfix Console.

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Current Designation System Engineer
Current Company Infosys
Notice Period 3 Months
Previous Designation System Engineer
Previous Company Infosys

Contact Details
Mobile:

Exp
4 Yrs 4 M

CTC

Location

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Preferred Location: Noida
Education
B.Sc
St Joseph's College for Women, Visakhapatnam
Key Skills
End User Support, Uc4, SCCM, service now, MAC troubleshooting, Bigfix, Active Directory, Windows, Windows System Administration, MS Office, Active Directory Administration, Active Directory Support, Desktop Support

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