Subject: Re: Job | Tech Support Remote Screening
From: Vidya Sagar <[email-masked]>
To: [email-masked]
Date: Fri, 5 Feb 2021 07:34:49 +0530

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Job Title
Job | Tech Support Remote Screening

9168 Applicants

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Vidya Sagar
Haing 4.3years of experience in Technical Support for .NET application customer Support. Over 3+ years of experience in troubleshooting issues, application support functions. Good hands-on experience in JIRA and ISupport Tool. Experience in ERP, Financial and Banking sector applications support. Provide first level Technical Support to the clients. Troubleshoot Application login, User profile set up and software related issues. Troubleshoot issues/queries raised by operational teams related to application. Manage issue resolution by providing solution from a remote location or by accessing the user s desktop. RCA documentation and Issue resolution documentation Good knowledge on SQL Server 2008 R2.

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Current Designation IT Technical Support Engineer
Current Company Genpact
Notice Period 1 Months
Previous Designation Not Mentioned
Previous Company Not Mentioned

Contact Details
Mobile:

Exp
4 Yrs 3 M

CTC

Location

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Preferred Location: Anywhere in North India, Anywhere in South India, INDIA
Education
B.Tech/B.E.
JNTU College of Engineering, Kakinada
Key Skills
Windows Server, SQL, Server, JIRA, Application Support, Tableau, .Net, Technical Support, Technical Services, Customer Support Operations, Software Support, Technical Analysis, Desktop Support, Production Support, Application Management, Software Implementation

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You can call us at 1800 102 5558 and mail us at  [email-masked]

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