Subject: Re: Job | Tech Support Remote Screening
From: vivek tyagi <[email-masked]>
To: [email-masked]
Date: Wed, 3 Feb 2021 13:20:15 +0530

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Job Title
Job | Tech Support Remote Screening

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vivek tyagi
? Build a positive, collaborative working environment for the team. ? Track and monitor service delivery as per the SOW ? Management of IT functions and all Helpdesk activities and Service improvement efforts. ? Responsible for the day-to-day operations of the IT Support Team that includes assigning tasks, prioritizing work and resource management. ? Leading complete IT Infra team of Production support Network & Security. ? Accountable of team and process performance. ? Represent the organization and participate in client visits and reviews. ? Responsible for Software compliance management. ? Manage expectations of his team members and proactively should be able to sense their needs. ? Responsible for all escalated calls related to client tools & applications along with any outages from Data center perspective. ? Procedures & Planning of all IT Backup & Business Continuity Planning. ? Responsible for Vendor relationship management across server & network infrastructure

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Current Designation It Operations Lead
Current Company Team Computers
Notice Period 15 Days or less
Previous Designation It Operations Lead
Previous Company Team Computers

Contact Details
Mobile:

Exp
6 Yrs

CTC

Location

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Preferred Location: Noida, Delhi / NCR, Gurgaon
Education
MBA/PGDM
kite meerut
BCA
Ch Charan Singh University (CCSU) Meerut
Key Skills
project management, team handling, Escalation Management, Project Coordination

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You can call us at 1800 102 5558 and mail us at  [email-masked]

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