Subject: Re: Job | Tech Support Remote Screening
From: Vaibhav vitthal Gawade <[email-masked]>
To: [email-masked]
Date: Tue, 2 Feb 2021 18:27:18 +0530

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Job Title
Job | Tech Support Remote Screening

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Vaibhav vitthal Gawade
To work in a challenging environment, leveraging my current knowledge with many learning opportunities and contribute meaningfully towards the goal of the organization 1. BECKHOFF AUTOMATION PVT LTD. Designation: Service support Engineer Duration: April-2017 to till date Responsibilities: Taking care of after sales service activities across the country. Testing of Beckhoff products & Board level PLC, Industrial PCs, IO Module, drives testing & repairing, making technical reports of testing. Remote service support to customer (24x7) for issues like breakdown of machines, software/hardware issues, and escalations calls. Co-ordinate with customer via emails/calls across the globe/India. Prepare test setup. Maintain track record of issue fixes and providing update Plan & coordinate service/ support engineers & resources availability from regional offices at customer sites for breakdown, AMC & other troubleshooting solutions across the country. Documentation associated with the sal

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Current Designation Customer Support Engineer
Current Company Beckhoff Automation
Notice Period 2 Months
Previous Designation Service Support Engineer
Previous Company Beckhoff Automation

Contact Details
Mobile:

Exp
5 Yrs 6 M

CTC

Location

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Preferred Location: Pune
Education
B.Tech/B.E.
Shivaji University, Maharasthra
Key Skills
automation test engineer, repair, technical support, service, service engineering, plc, hardware, software support, customer support, outlook, remote support, after sales service, product support, purchase, supply chain management, technical sales

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