Subject: Re: Job | Tech Support Remote Screening
From: Rochan khanna <[email-masked]>
To: [email-masked]
Date: Tue, 2 Feb 2021 11:02:30 +0530

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Job Title
Job | Tech Support Remote Screening

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Rochan khanna
Handiling Individual Accounts postpaid connection in lko, To establish and maintain good customer relationship by providing excellent customer service to each client, Reporting to (ZRTH) and responsible for delivering service & collection KPIs. Maintain proper database of existing client and kept live contacts with them there by increase business & good service. Co-ordinate with retail team & network team for expeditious resolution of customer issues and escalation to higher UPS in case of delay in resolution.

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Current Designation Team Leader Operations
Current Company Vodafone India Services Pvt. Ltd.
Notice Period 15 Days or less
Previous Designation Not Mentioned
Previous Company Not Mentioned

Contact Details
Mobile:

Exp
7 Yrs

CTC

Location

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Preferred Location: Lucknow
Education
B.A
Lucknow University
Key Skills
Credit Collection, Customer Service Management, Customer Support, Client Servicing, Customer Relationship, Team Management, Customer Service, Field Service, CRM, Inbound Calls, After Sales Support

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Reject

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