Subject: Re: Job | Tech Support Remote Screening
From: BHOLA PRASAD GARG <[email-masked]>
To: [email-masked]
Date: Sat, 30 Jan 2021 20:00:35 +0530

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Job Title
Job | Tech Support Remote Screening

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BHOLA PRASAD GARG
Being as a Engineer, my responsibilities are: • Proficient in handling escalated calls and providing 1st & 2nd Level Technical Support to end-users. • L2 Support for application related issues. • Co-ordination and resolution of IT Related issues timely at site. • L1 & L2 Support on Lotus Notes and Outlook. • Troubleshooting & Managing Laptops, Workstations & Desktops. • Troubleshoot and resolve incidents (Hardware and Software) related to Workstation and associated peripherals. • Installation and troubleshooting for Network and Local Printers. • Installation and maintenance of engineering software like AutoCAD, ETAP, and CAESAR. TEKLA • Managing Video Conferencing & VPN related issues. • Administrative levels support on Windows Win 7, Win XP. Win 10, • Vendor Co-ordination.

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Current Designation Desktop Support Engineer
Current Company Team Computers
Notice Period 15 Days or less
Previous Designation Not Mentioned
Previous Company Not Mentioned

Contact Details
Mobile:

Exp
6 Yrs

CTC

Location

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Preferred Location: Delhi / NCR, Noida, Gurgaon
Education
Dimploma
Data expert technical institute Allahabad
B.A
Kanpur University
Key Skills
Network Support, Desktop Support, IT Support Engineer, Incident Management, Windows Administrator, Active Directory, Office 365, Computer Hardware & Networking Engineer, MS Outlook, IT Asset Management, Customer Support Engineer, Desktop Troubleshooting

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You can call us at 1800 102 5558 and mail us at  [email-masked]

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