Subject: Re: Job | Tech Support Remote Screening
From: Farmood khan <[email-masked]>
To: [email-masked]
Date: Wed, 27 Jan 2021 07:11:44 +0530

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Job Title
Job | Tech Support Remote Screening

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Farmood khan
- Total 3 years and 10months of experience as Change Manager. - Extensive experience in Change Management, , Incident Management, Service Delivery Management, Problem Management, Service desk management, migrations for Network. - ITIL V4 Foundation Certified - Google Certified in IT Support Professional Crisis Manager. - Experience in Telecom Networking domain. - Managing Change activities Remotely. - Publishing communications to stakeholders on the process updates and various Change Embargoes. - Managing and Performing Remote Troubleshooting on various Router, switches, WAN optimizer, and more Network Device Issues. - Manage and host Change Review Board meetings and broadcast the minutes on a daily basis. - Tracking the success of change implementation and various CM KPIs. - Preparing RCA for Failed Changes, hosting the review meetings to identify the gap, assigning preventable action. - Participated in Change Advisory Boards (CAB) meetings consisting representatives.

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Current Designation Change Manager
Current Company Tech Mahindra
Notice Period Currenlty serving notice period
Previous Designation Not Mentioned
Previous Company Not Mentioned

Contact Details
Mobile:

Exp
3 Yrs 10 M

CTC

Location

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Preferred Location: Pune, Bengaluru / Bangalore, Hyderabad
Education
B.Tech/B.E.
Technocrats Institute of Technology Bhopal
Key Skills
Change Manager, Technical Support Manager, Network Operations, Technical Support, Change Management, Incident Management, Service Delivery Management, Problem Management, Cisco switches, WAN optimizer, Wireless, VTM, GPS, MS Exchange, PowerShell, VMware, ServiceNow

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You can call us at 1800 102 5558 and mail us at  [email-masked]

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