Subject: Re: Job | Tech Support Remote Screening
From: Shalini Lalji Pandey <[email-masked]>
To: [email-masked]
Date: Tue, 26 Jan 2021 13:54:36 +0530

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Job Title
Job | Tech Support Remote Screening

7802 Applicants

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Shalini Lalji Pandey
Experience in International Calling with U.S and NZ third party collection. Experience in QA, giving feedbacks,making RCA,SAS, Daily quality reports,call audits,file audits,monthly quality deck. Experience in handling insurance,handling dispute, customer care, processing insurance claims. Experience in healthcare medical process, handling customer request of address change, processing enrollment and disrollment and plan change as per customer request. Experience in lead generation.

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Current Designation Senior Associate
Current Company Capgemini
Notice Period 15 Days or less
Previous Designation Senior Associate
Previous Company WNS Global Services

Contact Details
Mobile:

Exp
6 Yrs

CTC

Location

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Preferred Location: Noida, Delhi, Delhi / NCR
Education
B.Tech/B.E.
Pune University
Key Skills
networking, Collection Officer, Recovery, Collections, Outbound Process, Four Wheeler, Dispute Management, Recovery Management, Debt Recovery, Customer Service Delivery, Quality Analysis, Voice Process, Inbound, Inbound Process, BPO, Customer Support, Customer Care

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You can call us at 1800 102 5558 and mail us at  [email-masked]

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