Subject: Re: Job | Tech Support Remote Screening
From: Saurabh Bhatnagar <[email-masked]>
To: [email-masked]
Date: Thu, 21 Jan 2021 15:20:39 +0530

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Job Title
Job | Tech Support Remote Screening

7184 Applicants

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Saurabh Bhatnagar
1.5 year Experience as an IT person Working on Ticketing tool(Service now and GLPI) Handling Multiple sites(Gurgaon,Mumbai.Banglore) Managing WFH and WFO users through Remote support or onsite support Working on IT operations team along with Network,Telecom and server admin team Configuring systems, Worked on different Tools including VPN?s,softphone,Putty,AD, etc Knowledge of Server,Azure Fundamentals,Proxy,Active Directory & other related Topics Coordinating With vendors, Preparing Consolidated Data?s including Inventory, Trackers Work on different activities including Site Migration, Mail migration, Access controller Troubleshoot the end user requests before the SLA,proper followups,resolving issues on time, handling support calls requests and other related technical work

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Current Designation IT Executive
Current Company Arvato
Notice Period 1 Months
Previous Designation Technical Advisor
Previous Company shubhakshika Educational society

Contact Details
Mobile:

Exp
2 Yrs 1 M

CTC

Location

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Preferred Location: Delhi
Education
MCA
Indira Gandhi National Open University (IGNOU)
B.Sc
Delhi University - Other
Key Skills
Technical, Project Planning, Networking, Installation, Maintenance, Project Management, Operations, Training, System Administration, Computer Hardware, Windows, Server, MCSE, Desktop Support, Server Support, Active Directory, DNS, Network Troubleshooting

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