Subject: Re: Job | Tech Support Remote Screening
From: Suresh <[email-masked]>
To: [email-masked]
Date: Thu, 21 Jan 2021 13:09:04 +0530

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Job Title
Job | Tech Support Remote Screening

7134 Applicants

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Suresh
3.3 years of experience in CSS Corp for the client Interface Security Systems. Handling Incident management, change management. Troubleshooting of various connectivity issues, routing, switching. Handling multiple customer issues for networking problems to ensure minimum downtime and maximum availability of the network. Resolving technical/operational escalations. Interacting with end users/customer on gathering information on the requirement and fulfilling them. Documentation of the entire Network related operational activity. Working on network-related incidents and service requests. Working As An Engineer For Monitor ,troubleshooting network devices around the globe For Interfac Security Systems. Trouble shooting for allthe Incidents and problemsto findoutthe root causeand keeping tracks for theChanges. Investigating, diagnosing and resolve all network problems. Monitor the incident queue and take ownership of issues needing resolution

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Current Designation Engineer
Current Company CSS Corp Pvt ltd
Notice Period 1 Months
Previous Designation Network Engineer
Previous Company CSS Corp

Contact Details
Mobile:

Exp
3 Yrs 5 M

CTC

Location

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Preferred Location: Chennai, Bengaluru / Bangalore
Education
B.Tech/B.E.
Jawaharlal Nehru Technological University kakinada (JNTUK)
Key Skills
Networking, CCNA, Routing, Switching, Network Administration, Network Engineering, LAN Troubleshooting, MS Office

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