Subject: Re: Job | Tech Support Remote Screening
From: Shalib Siddiqui <[email-masked]>
To: [email-masked]
Date: Wed, 20 Jan 2021 21:33:38 +0530

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Job Title
Job | Tech Support Remote Screening

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Shalib Siddiqui
A proactive learner with a flair for adopting emerging trends & addressing industry requirements to achieve objectives. • A competent professional with almost 4+ years of experience in operation support environments for global clients • Recently worked with Afore Technical Services Pvt. Ltd. Noida as Senior Technical Support for US/Canada process • Capable of handling Voice calls as well as multi-line chat support and troubleshoot customers issues & answer queries. • Worked on multiple ticket tools to handle existing and new customer incident & Service request • Proficient in handling 1st & 2nd Level Support to end-users and also experience in QA to monitor & audit cases

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Current Designation Not Mentioned
Current Company Not Mentioned
Notice Period 15 Days or less
Previous Designation Not Mentioned
Previous Company Not Mentioned

Contact Details
Mobile:

Exp
4 Yrs 1 M

CTC

Location

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Preferred Location: Delhi, Delhi / NCR, Gurgaon
Education
12th
C.B.S.E
Key Skills
Technical Support, Customer Support, Customer Service, Operations, Back Office Operations, ITIL, Incident Management, Helpdesk, Technical Helpdesk, Desktop Support, Remote Support, Voice Process, US Process, UK Process, Email Support, Chat Process, E

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You can call us at 1800 102 5558 and mail us at  [email-masked]

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