Subject: Re: Job | Tech Support Remote Screening
From: Isha Sharma <[email-masked]>
To: [email-masked]
Date: Tue, 19 Jan 2021 10:21:23 +0530

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Job Title
Job | Tech Support Remote Screening

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Isha Sharma
• I was responsible for providing client focused training to the new hires for process and product as per client requirements to ensure superior workforce preparation and also coordinating with clients for daily updates for ongoing sessions. • Responsible for achieving individual training performance metrics of new hires during OJT. • Presenting with training materials through classroom learning, hands-on demonstrations, and supporting activities including call auditing and one on one sessions with agents. • Liaising with operations teams for transition of agents from training to the production environment

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Current Designation Not Mentioned
Current Company Not Mentioned
Notice Period 1 Months
Previous Designation Process Trainer
Previous Company Competent Synergies(deputed to IndiaMART)

Contact Details
Mobile:

Exp
3 Yrs 6 M

CTC

Location

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Preferred Location: Noida, Delhi / NCR, Gurgaon
Education
B.Tech/B.E.
Jayoti vidyapeeth womens university jaipur
Key Skills
Process Training, Process Trainer, Voice Process, Trainer, Soft Skills Training, Customer Service Training

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