Subject: Re: Job | Tech Support Remote Screening
From: KOUNDINYA PENUMARTHY <[email-masked]>
To: [email-masked]
Date: Mon, 18 Jan 2021 17:06:09 +0530

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Job Title
Job | Tech Support Remote Screening

5351 Applicants

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KOUNDINYA PENUMARTHY
Competent professional with experience of nearly 5 years in Credit Card Operations Recognized with Star Performer Award by Axis Bank Appraised credit proposals and scrutinized relevant documents before sanctioning credit in compliance with organizational credit policies Developing & maintaining cooperative and effective working relationships with all external & internal customers to ensure timely payment and delivering reliable administrative support & customer service; adhering to the SOPs in process as per bank’s policy Leveraged expertise in credit risk management that ensured reduced delinquencies and mitigated losses Managed the customer relationship by providing service and support and ensuring 100% total customer satisfaction Contributed to branch incremental value targets across products by cross-selling; ensuring better ticket size in the accounts opened Hands-on experience in conceptualizing policy guidelines, managing credit appraisals involving verification

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Current Designation Assistant Manager
Current Company Axis Bank Limited
Notice Period 15 Days or less
Previous Designation Intern
Previous Company Enlume Technologies

Contact Details
Mobile:

Exp
5 Yrs

CTC

Location

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Preferred Location: Bengaluru / Bangalore, Delhi, Chennai
Education
B.Tech/B.E.
Sri Chandrasekharendra Saraswathi Vishwa Maha Vidayalaya, Kanchi University, Kancheepuram, Chennai
Key Skills
Assistant Manager, Operations Manager, Operations Management, Branch Banking Management, Credit Operations, Escalation Management, Fraud Analysis, Risk Analysis, Compliance Management, customer satisfaction, Process Enhancement, credit policies

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