Subject: Re: Job | Tech Support Remote Screening
From: RAMANUJ PRATAP SINGH <[email-masked]>
To: [email-masked]
Date: Sun, 17 Jan 2021 20:47:27 +0530

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Job Title
Job | Tech Support Remote Screening

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RAMANUJ PRATAP SINGH
A competent Professional offering 7 years of experience with diverse roles distinguished by commended performance and proven results in Pre-Sales and Service/ Support Engineering Resolved business issues and complaints in accordance with appropriate professional standards Devising efficient Off-Site Corrective and preventive maintenance as well as other after-sales technical support solutions Expertise in interacting with customers to provide information and procedures to address the inquiries, concerns and requests to their products and services with ITIL Skilled in fixing any technical problems, including network configuration and account setup, clarifying the doubts that customers raise with regard to products or services through their calls and emails, and resolving their issues on priority Contributed as Project Manager and steered after sales operations for nearly 1000 machine installation for key customers like ICICI Bank, HDFC, Axis Bank, & FEDEX

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Current Designation Senior Customer Support Engineer
Current Company Integra Datatech Pvt. Ltd
Notice Period 1 Months
Previous Designation Support Engineer
Previous Company Azee Infotech Solutions

Contact Details
Mobile:

Exp
7 Yrs

CTC

Location

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Preferred Location: Lucknow, Noida, Delhi / NCR
Education
MBA/PGDM
swami vivekanand subharti university
B.Sc
Lucknow University
Key Skills
service engineer, customer support, customer support engineer/technician, project execution, system administration, process improvement, business development, service operations, delivery management, configuration management, Service Level Management

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You can call us at 1800 102 5558 and mail us at  [email-masked]

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