Subject: Re: Job | Tech Support Remote Screening
From: Aman Shrivastava <[email-masked]>
To: [email-masked]
Date: Sun, 17 Jan 2021 16:39:57 +0530

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Job Title
Job | Tech Support Remote Screening

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Aman Shrivastava
1. Enterprise field Service Delivery ownership and customer side device Deployment (hardware and services) for delivering Enterprise services within SLA 2. Ownership of field L2 survey, Service delivery, customer material and resources required. 3.Lead and document a smooth implementation, Share the progress report to all concern stakeholders. 4. I&C of the enterprise service delivery of Data / Voice links as per business requirement or customer order / Solutions agreed. 5.Handover to Operations post acceptance test procedure clearance with the customer after an end to end testing (as per ATP Document). 6.Daily activity monitoring and interaction with vendor partner teams for daily and weekly targets achievements. 7. Overall service delivery and deployment field activities monitoring & tracking including Coordination with the Deployment, IP team for the successful completion of the installation and commissioning of the Demarc (L2 Switch) and CPE as per need. 8. ETC.

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Current Designation Enterprise SDA engineer
Current Company Reliance jio
Notice Period 3 Months
Previous Designation B2B Engineer
Previous Company Spectranet

Contact Details
Mobile:

Exp
5 Yrs 6 M

CTC

Location

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Preferred Location: Delhi / NCR, Gurgaon, Noida
Education
B.Tech/B.E.
CSA University of Agriculture and technology, Kanpur
Key Skills
telecom, switch configuration, ccna, networking, pri, ill, ubr, l3vpn, l2vpn, mpls, sip, optical fiber, Switch deployment

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