Subject: Re: Job | Tech Support Remote Screening
From: prateek gupta <[email-masked]>
To: [email-masked]
Date: Sun, 17 Jan 2021 10:27:10 +0530

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Job Title
Job | Tech Support Remote Screening

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prateek gupta
• Installing, configuring, supporting and maintaining network devices. •Knowledge on practice on Routing Protocols Static, BGP, OSPF and EIGRP. • Knowledge on switching concepts VLAN, Trunking, VTP, 802.1q, STP, RSTP, BPDU Guard. • Knowledge on security concepts IPSEC VPN, ACL concepts. • Modem, Switch, Access point, router configuration & troubleshooting. • Knowledge of supporting and troubleshooting Cisco router • Provide specialised and timely technical support via phone and email to resolve issues that are prohibiting employees from completing their tasks. Response time and resolution is the same business day. • Knowledge on a ticket systems and tracked based requests and converting to documentations on daily basis. • Day to day activities include escalation and closure of work tickets, creating new hire access, and removing terminated employees access for internal and external employees and clients. • Recording, tracking, and documenting problem-solving process.

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Current Designation DECON PRIVATE LIMITED.
Current Company Telecom Network Solutions
Notice Period 15 Days or less
Previous Designation j.e
Previous Company bajay motor

Contact Details
Mobile:

Exp
3 Yrs

CTC

Location

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Preferred Location: Varanasi, Delhi / NCR, Bengaluru / Bangalore
Education
B.Tech/B.E.
Sai Nath University
Key Skills
ccna, ccnp, CCNP Routing, Routing Protocols

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Reject

You can call us at 1800 102 5558 and mail us at  [email-masked]

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