Subject: Re: Job | Tech Support Remote Screening
From: Simran Rakeshkumar <[email-masked]>
To: [email-masked]
Date: Sat, 16 Jan 2021 17:40:00 +0530

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Job Title
Job | Tech Support Remote Screening

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Simran Rakeshkumar
Suitable placement as process trainer, management trainee, team leader, back end support, HR operation/recruitment, quality/auditing check, etc. in the organizations like AMAZON, Google, AMEX or any other.I have 1 year of experience Team member (Customer Support Executive) FIS Global Business Solutions: Beachbody Process, Gurugram, Haryana (India) since July, 2019 - till date. In this position, I am overseeing program related to responded to customer request via chat, email and effectively answered question and inquiries, maintain client relationship for business and help the sales team in achieving targets, perform functions such as data entry, data management and data retrieval, use decision making skills in responding to clients, suggest, promote and guide clients on various aspects, make use of the system in searching for products and answers, converse with clients in polite and professional manner, use discretion in providing information to clients, assisted with coaching a

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Current Designation Customer Service Executive
Current Company FIS Global Business Solutions India Pvt. Ltd.
Notice Period 15 Days or less
Previous Designation Not Mentioned
Previous Company Not Mentioned

Contact Details
Mobile:

Exp
1 Yr 6 M

CTC

Location

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Preferred Location: Delhi, Delhi / NCR, United States (US)
Education
B.Tech/B.E.
IGDTUW
Key Skills
Communication Skills, BPO, Non Voice Process, Back Office, Backend, Presentation Skills, Management Skills, Written Communication, Operations, Leadership Skills, Customer Service, Interpersonal Skills, Chat process, US shift

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