Subject: Re: LSM Joining Case Test - Deepanshi Srivastava
From: Deepanshi Srivastava <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Sat, 19 May 2018 03:52:40 -0400

| | LSM Joining Case Test

Name | Deepanshi Srivastava
E-mail | [email-masked]
Phone Number | (91) 9650753582
Which blurb would you select? | Blurb 4

Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.

Blurb 4 clearly specifies to provide the delivery address in order to dispatch the tickets.

A complete process flow to get the ticket has been mentioned.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

A good customer services signifies customer is happy with the job performed with good quality results.

A great customer service means customer is happy as job is performed achieving 100% quality and has delivered on time. A great job is performed with one level up of a good job. Meeting customer expectation with accurate results delivers a great customer satisfaction.

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