Subject: Re: LSM Joining Case Test - Bushra khan
From: Bushra khan <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Wed, 9 May 2018 04:55:41 -0400

| | LSM Joining Case Test

Name | Bushra khan
E-mail | [email-masked]
Phone Number | (91) 8377027285
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | i selected thi blurb because customer was leaving within next 2 days and he wanted the delivery to be done at the hotel as he was worried about it.As he was so woried so we can try to ensure him more like we will try our level best so that it could be delivered to you on time.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Good customer service is when we are providing the services to the customer but he is not completely satisfied with us and great customer service can be considered as providing the best services that were ensured to be provided and customer is completely happy and most importantly satisfied.

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