Subject: Re: LSM Joining Case Test - manmohan saggu
From: manmohan saggu <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Thu, 26 Apr 2018 06:50:44 -0400

| | LSM Joining Case Test

Name | manmohan saggu
E-mail | [email-masked]
Phone Number | (110055) 8882098668
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | I selected blurb 4 because firstly it mentions company name like viagogo in its full description and helps in updatng address from older to newer. It  also decribes full process of how she will get her tickets at her address on time.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Good customer service is like providing the information which has customer asked clearly and easily. Great customer service is like providing some extra information other than he already asked. This will help in building trust between customer and company. Sometimes extra details helps in clearing any further doubt in customer mind and customer is delighted  with this effort.

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