Subject: Re: LSM Joining Case Test - Rohit Verma
From: Deeksha Dadu <[email-masked]>
To: Saurabh Dadu <[email-masked]>, "Meenakshi Pandita (HR-LSM)" <[email-masked]>, "[email-masked]" <[email-masked]>
Date: Mon, 23 Apr 2018 09:27:43 +0000

Reject

From: Rohit Verma <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Monday, 23 April 2018 at 2:53 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, "Meenakshi Pandita (HR-LSM)" <[email-masked]<mailto:[email-masked]>>, Office <[email-masked]<mailto:[email-masked]>>
Subject: Re: LSM Joining Case Test - Rohit Verma

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         LSM Joining Case Test

Name    Rohit Verma
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (91) 7011436203
Which blurb would you select?   Blurb 1
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.    as we are customer care representative we have to giving satisfaction to over customers who are with us and ensure him/her to give  100% services for our sides and resolve his query as soon as possible . i just choose it because we have to know about his details and make our trust on him/her  self to giving him/her the best services now and for future also.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)   well,  if we only resolve his/ her query than its good but if we provide him/her a good services in a very properious manner it will be great for him/ her because he/she is getting a good response  from our side and after got the satisfaction he will always want to  keep in touch with us.

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