Subject: Re: LSM Joining Case Test - Vipin Rawat
From: Vipin Rawat <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Mon, 23 Apr 2018 05:12:37 -0400

| | LSM Joining Case Test

Name | Vipin Rawat
E-mail | [email-masked]
Phone Number | (838) 3015636
Which blurb would you select? | Blurb 2
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | We will be more than happy to send your event tickets at your hotel where you are staying. I selected this blurb because I think this gives some positivity in the mind of the customer that it will be done and moreover he has the authority to print tickets on his own. This will make his work easy and there will be less anxiety on customer's mind.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | A good customer service as per me is when a customer gets his/her all queries resolved in the given time and when we built a rapport with the customer and customer is happy and even remembers your name or praise you for what you have done for them is great customer service.

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