Subject: Re: LSM Joining Case Test - Madhu JHA
From: Madhu JHA <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Sat, 21 Apr 2018 03:48:10 -0400

| | LSM Joining Case Test

Name | Madhu JHA
E-mail | [email-masked]
Phone Number | (91) 9999319997
Which blurb would you select? | Blurb 2
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | with selected blurb 2 please add your current address so that you must receive your ticket on right place.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

good-Customer service understanding the needs of customer, solving their queries in a better way.
Great-customer service agent is rendering services to clients which helps the customers and by this he is being rewarded by his management.

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