Subject: Fw: French Language Test - mikwari jean de dieu
From: "Meenakshi Pandita (HR-LSM)" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Cc: "[email-masked]" <[email-masked]>
Date: Fri, 13 Apr 2018 09:13:05 +0000

Hi

Please do the needful

Regards

Meenakshi

________________________________
From: mikwari jean de dieu <[email-masked]>
Sent: 13 April 2018 14:39
To: Saurabh Dadu; [email-masked]; Meenakshi Pandita (HR-LSM); [email-masked]
Subject: French Language Test - mikwari jean de dieu

 [https://www.jotform.com/uploads/lsmindia/form_files/LSMLogo-PNG.756.png]
        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Foreign Language Screening Test

Name    mikwari jean de dieu
Whats your first language       French
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation?   in this situation i will give the customer the phone number of the delivery person asking him to call the pizza delivery person in order to correct the address then after that i will call the pizza delivery person ton confirm if he received the call, after 20 minutes i will call back the customer to make sure if he has received his pizza
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words     my name is mikwari jean de dieu, i was born on 24 october 1991
i have done my primary and secondary studies in dr.congo kinshasa as i`m a congolese cityzen
after my secondary studies i worked part time in a textile company as a member of the logistic team for 11 month then move to india to complet further studies in b.tech civil engg.
In YOUR LANGUAGE: What according to you is the difference between good and great customer service?      un bon service client est un service client qui satisfer ses clients en les offrant un service correct mais un meilleur service client est celui qui non seulement satisfer les clients mais aussi fait en sorte de les garder loyale en mettant en place plusieur technique
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.        premierement je suis un travailleur acharner doter d`un talent inoui sur ce qui est de tenir une conversation adequate et j`ai la langue souple , ma reflexion est plusque rapide et j`ai une bonne prise de decision, je suis a l`aise dans tout ce que j`entreprends et je donne toujours le meilleur de moi
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to     en 2013 j`ai voyager dans la ville de goa ici meme en inde, cette une tres belle ville ou j`ai fait la connaisance de biens de personnes, les gens la bas sont chaleureux et accueillant. la place la plus visiter la bas ou il y as plus de monde c`est a la plagebeaucoup y voyage pour sa legendaire plage et la chaleur et les ondes positives de la ville.