Subject: Re: LSM Joining Case Test - Hilal Uddin
From: Hilal Uddin <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Thu, 12 Apr 2018 02:41:31 -0400

| | LSM Joining Case Test

Name | Hilal Uddin
E-mail | [email-masked]
Phone Number | (91) 7982968266
Which blurb would you select? | Blurb 1
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | In this blurb customer service agent is educating properly about the ticket to the customer.In this blurb customer care agent could have said if you would not get ticket by this time (specific time),then you can give us a call on this particular number.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Good customer service means to provide proper and timely information to customer.Great customer service means to help customer by going extra mile.

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