Subject: Re: LSM Joining Case Test - Altaf Husssain
From: Altaf Husssain <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Wed, 11 Apr 2018 07:45:01 -0400

| | LSM Joining Case Test

Name | Altaf Husssain
E-mail | [email-masked]
Phone Number | (91) 9599713314
Which blurb would you select? | Blurb 2
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | In this blurb the agent is making sure that we are doing our best for your services. He is asking again details about the order of ticket i'e address telephone, shipping address so that cusomer is thinking himself of being preveiged. The most important thing is he is assuring customer that we will deliver your ticket on time that is what customer is more customer is more concerned about. And agent also asks customer to track his order to make sure that we are following up your ticket. In this way agent satisfies his customer and also saves time .

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

The difference between good and great customer service is
Good customer service is to satisfy a customer for once where as great customer service is to satisfy a customer in this way as he becomes a client for life time
Giood customer service is to satisfy a customer no matter how much time it takes where as great customer service is to satisfy customer but in short time as a result to save time
Good customer service is to make customer satisfy where as great involves to make customer happy

| |

You can edit this submission and view all your submissions easily.