Subject: Re: LSM Joining Case Test - Narendra Shekhawat
From: Deeksha Dadu <[email-masked]>
To: Saurabh Dadu <[email-masked]>, "Meenakshi Pandita (HR-LSM)" <[email-masked]>, "[email-masked]" <[email-masked]>
Date: Fri, 6 Apr 2018 12:22:34 +0000

Can be interviewed

From: Narendra Shekhawat <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Friday, 6 April 2018 at 4:28 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, "Meenakshi Pandita (HR-LSM)" <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Subject: Re: LSM Joining Case Test - Narendra Shekhawat

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         LSM Joining Case Test

Name    Narendra  Shekhawat
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (91) 9828081618
Which blurb would you select?   Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.    By using Blurb 4, We will suggest the customer to update Hotel address in viagogo account. Once address is updated, we will be able to deliver the event tickets to Hotel address.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)   Good customer service is to provide the resolution efficiently. However great customer service means to deliver a wow experience to the customer & provide the best resolution in an efficient way. So that customer goes back with a smile.

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