Subject: Re: LSM Joining Case Test - Anirudh Nagar
From: Anirudh Nagar <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Wed, 4 Apr 2018 03:40:40 -0400

| | LSM Joining Case Test

Name | Anirudh Nagar
E-mail | [email-masked]
Phone Number | (91) 9927679497
Which blurb would you select? | Blurb 2
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | informed him for e ticket facility that can receive from anywhere and remind to ensure for delivery address and phone number
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Difference is retaining the customer, in great customer service only resolution in not enough.We require to realize empathy and he should feel that we understand his problem. So that customer will come again.

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