Subject: Fw: Portuguese Language Test - Tausheen Saifi
From: Saurabh Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>
Date: Mon, 26 Mar 2018 08:27:01 +0000

Saurabh Dadu
LiveSalesman
India: +91 120 4332621 x 17
US: 1 240 949 2437
Cell: +91 9810175203

________________________________
From: Tausheen Saifi <[email-masked]>
Sent: 26 March 2018 12:53 PM
To: Saurabh Dadu; [email-masked]; [email-masked]
Subject: Portuguese Language Test - Tausheen Saifi

 [https://www.jotform.com/uploads/lsmindia/form_files/LSMLogo-PNG.756.png]
        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Foreign Language Screening Test

Name    Tausheen Saifi
Whats your first language       Portuguese
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation?   First of all, after receiving the call, I will confirm his address once again and if, in case, his address found wrong, I will ask apologies to him on the behalf of the company and provide him some weaver or free coupons that are available there for the customer, so I can be able to retain him. Then I will ask him to wait for the minimum time as per the company policy and assure him that same mistake will never repeat in future and again closing with a sorry and greetings.
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words     My name is Tausheen Saifi. I live in Noida, India. I was born and brought up here in this city only. I did my schooling from Jamia Senior Secondary School, Jamia Millia Islamia in New Delhi. Post that I did my Graduation in Economics (Hons.) from Ramanujan College of University of Delhi. Then, I enrolled myself in course Intensive Advance Diploma in Portuguese language in the year 2017.
If I talk about my family, I've six members in my family. My father works in private sector and my mother is a house wife. I've three siblings, all younger than me and they all are studying in a school in Delhi.
In terms of work experience, I'm a fresher.

In YOUR LANGUAGE: What according to you is the difference between good and great customer service?      Cliente servico e muito boa trabalha. Ha nao muitos diferentes entre bao cliente servico e enormous cliente servico mas enormous cliente servico e tipo de servico que todos gostaria de preferir, porque e fala sobre todos coisas de servico mas em bao servico, e nao caso mesmo, porque e nao da todos informacoes sobre os productos de servico de empresa.
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.        1. Acho que eu tenho qualidades de falar com pessoas.
2. Acho que tenho habilidades de paciencia.
3. Eu gosto aqueles ambientes.
4. Gosto de trabalhar em equipe.
5. Cliente Servico e uma trabalha onde ha muito calma.
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to     Eu fui a Goa no ano passado em marco.  Foi uma viagem de uma seman. Nos eramos grupo de 16 estudantes de universidade de Deli.
Goa e uma cidade muito calma, limpa, bonita e tranqualidade. o ar estava limpa e claro. As estradas tambem limpa e nao tinha muitos trafigos.
Premeiro de todo, no dia premeiro, fui a praia com os meus amigos. Eu lembrei-me o nome de praia. Foi Baga Beach. Foi muito boito. Juntos tomamos um douche em mar. Foi premeira vez que eu vi o oceano e tomei um douche. No dia segundo, repetimos o mesmo.
No dia terceira, fomos a Universidade de Goa e passamos sua dia aqui, aprendido os cursos que ensinava em universidade.
Entao, no dia quatro, fomos as muitos igrejas. No mesmo dia, vimos a igreja mais antiga
No dia cinco e seis, fomos ver o carnival de Goa "VIVA CARNIVAL 2017". foi tambem muito intressante e bonita. No dia sete, vimos a Deli com tren. A viagem foi muito boa. Foi uma boa experiencia. Divertimo-nos muito.