Subject: German Language Test - prince sachdeva
From: Neerja Singh <[email-masked]>
To: "Virat Dinesh. Joshi" <[email-masked]>
Cc: [email-masked]
Date: Fri, 12 Jan 2018 18:04:45 +0530 (IST)

Hi Virat, 

Please do the needful. 

Regards, 
Neerja 

From: "Ashish Dabral" <[email-masked]> 
To: "Neerja Singh" <[email-masked]> 
Sent: Friday, January 12, 2018 5:35:25 PM 
Subject: Fwd: German Language Test - prince sachdeva 

Regards, 
Ashish Dabral 

From: "prince sachdeva" <[email-masked]> 
To: "saurabh" <[email-masked]>, "vaishali" <[email-masked]>, "Ashish Dabral" <[email-masked]> 
Sent: Friday, January 12, 2018 5:34:58 PM 
Subject: German Language Test - prince sachdeva 

		Foreign Language Screening Test 	Name 	prince sachdeva 
Whats your first language 	German 
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	In this case i will firstly appologise to the customer and will make the customer sure about the delievery in short time . Not only this i will offer some more benefits to the customers for example extra discount or offers like buy one get one free.I will try to convince the customer and put my best efforts. 
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	My name is Prince sachdeva. I am 20 years old and living in krishna nagar. I am pursuing Bcom(hons) from Delhi University. I had cleared C1 level of german language from Max Mueller Bhavan. i hadn't yet worked for any company. 
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	Ich din der Meinung, dass die grosste Unterschied zwischen eine gute und beste Kunden service Kunden zufriedenheit ist. Wenn die Kunden zufrieden sind, dann konnen wir die produkte wiederverkaufen. 
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	Ich habe grosse interesse mit Kunden zu besprechen 

Ich kann Kunden anlocken 

Was ich anfange,beende ich auch 

Ich arbeite fleissig 

Ich trage die Verantwortung fur meinen Job 
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	Ich habe nur einmal Shimla besucht aber das war wirklich eine schone Erfarhung. Ich kann diese Stadt nie vergessen. Die klima dort war sehr angenehmen . Ich habe Shimla mit meine Verwandten besucht und wir alle waren sehr froh. Die Stadt hat viele Sehenswurdigkeiten. Wir haben viele Kirche besucht . Shimla ist wirklich eine schone stadt und dort kann man ihre Zeit geniessen. Wir haben Rohtang auch besucht und dort gab es viel schnee. In Shimla gibt es auch viele Markte, wo man vieles kaufen kann . Wenn ich eine Chance diese Stadt nocheinmal zu besuchen, gehe ich gerne.