Subject: Fwd: German Language Test - pyush tiwari
From: Vaishali Sah <[email-masked]>
To: Neerja Singh <[email-masked]>
Date: Mon, 8 Jan 2018 13:50:10 +0530 (IST)

Vaishali Sah 
Sr. Executive - Human Resource 
LiveSalesman.com 
Mob: +91 8 527148805 
Skype: vaishali8815

Subject: Re: German Language Test - pyush tiwari
From: Kritika Mirchandani <[email-masked]>
To: Vaishali Sah <[email-masked]>
Date: Mon, 8 Jan 2018 13:45:33 +0530 (IST)

No for this candidate- poor writing skills. 

From: "Vaishali Sah" <[email-masked]> 
To: "Kritika Mirchandani" <[email-masked]> 
Sent: Monday, 8 January, 2018 13:41:53 
Subject: Fwd: German Language Test - pyush tiwari 

Hi Kritika, 

as discussed, Please check and revert. 

Vaishali Sah 
Sr. Executive - Human Resource 
LiveSalesman.com 
Mob: +91 8 527148805 
Skype: vaishali8815 

From: "pyush tiwari" <[email-masked]> 
To: "saurabh" <[email-masked]>, [email-masked], "Ashish Dabral" <[email-masked]> 
Sent: Monday, January 8, 2018 1:41:16 PM 
Subject: German Language Test - pyush tiwari 

		Foreign Language Screening Test 	Name 	pyush tiwari 
Whats your first language 	German 
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	talking with a good sense of humour and politely can console the customer anxiety rather in this case i would firstly aplozige for the inconvience and further would tell the customer about the issue and as the customer would have already registered in address i would call the delivery executive takimg no further time and ask him to deliver the order at that correct address and then after the delivery will call the customer and ask sorry for it because customer needs are also important same as the name of pizza hut where i work for 
In ENGLISH: What according to you is the difference between good and great customer service? 	good customer service can be termed as a okay service where the client is happy with service but not satisfied 
where as great customer sevice has a service tends to providing service as fast as possible in this busy world where everyone really sits on time bomb. great service satisfys the customer and that tends the customer to opt for the same again and again all that matters is the least time 
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	meine erfloge streichholzer deine anforderungen. 
ich kann deutsch und english sehr gut sprechen und schreiben 
auch ich mochte erfahrugen verdinen 

In YOUR LANGUAGE - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	ich heisse piyush tiwari 
ich bin zweiundzwanzig jahre alt 
ich wohne in ranchi und komme aus indien ich bin student 
ich spreche drei sprache hindi english und etwas deutsch 
Meine hobbies sind fussball spielen fernsher sehn,malen 
ich lebe musik und kino gehen 
ich bin ein zwei jahre ingineur aussteigen und jetz studiere BBA auf jamia hamdarad uni 

Subject: Re: German Language Test - Nilarka Prasanna Das
From: Kritika Mirchandani <[email-masked]>
To: Vaishali Sah <[email-masked]>
Date: Mon, 8 Jan 2018 13:46:45 +0530 (IST)

Average writing skills. 

From: "Vaishali Sah" <[email-masked]> 
To: "Kritika Mirchandani" <[email-masked]> 
Sent: Monday, 8 January, 2018 13:41:21 
Subject: Fwd: German Language Test - Nilarka Prasanna Das 

Hi, 

As discussed, Please check and revert. 

Vaishali Sah 
Sr. Executive - Human Resource 
LiveSalesman.com 
Mob: +91 8 527148805 
Skype: vaishali8815 

From: "Nilarka Prasanna Das" <[email-masked]> 
To: "saurabh" <[email-masked]>, [email-masked], "Ashish Dabral" <[email-masked]> 
Sent: Monday, January 8, 2018 1:39:03 PM 
Subject: German Language Test - Nilarka Prasanna Das 

		Foreign Language Screening Test 	Name 	Nilarka Prasanna Das 
Whats your first language 	German 
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	I would immediately apologize to the customer and ask him to repeat his correct address and landmark and say the pizza would be delivered immediately. I would then inform the delivery man of the correct address and the landmark and ask him to inform me after the customer have received the correct product, 
In ENGLISH: What according to you is the difference between good and great customer service? 	According to me, the difference between good and great customer service is courteously greeting the customer, listening carefully to his requirements and ensuring the customer gets the delivered product on time and according to his requirements. In case he has any problems regarding the delivered product, customer service should patiently follow according to problems of the customer through mail. 
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	Ich bin der richtige Kandikat fuer die Kundendienststelle weil ich fliessend Deutsch sprechen kann. Ausserdem habe ich bis das Nouveau C1 in die deutsche Sprache erreicht und die Pruefungen Zertifikat Deutsch und Zentrale Mittelstufen Pruefung bestanden. Das beweist dass, ich die geschriebene Sprache auch beherrsche. Ich bin auch freiberufliger Deutsch-English Ueberstezer und habe an Uebersetzungskurse (Deutsch-Englisch) teilgenommen haben. Das beweist, auch dass ich die Englische Sprache behhersche 
In YOUR LANGUAGE - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	Ich bin ein vielsprachige Person und mag germanische Sprachen wie Deutsch, Englisch und Niederlaendisch. Ausserdem mag ich suedindische Sprachen wie Tamil. Ich studierte Computerwissenschaft (BCA) an die Universitaet IGNOU studiert. Ich habe Deutsch in Max Mueller Bhavan Kolkata gelernt und haben ZMP bestanden. Ich habe auch die Uebersetzungskurse besucht und zur Zeit bin freiberufliger Deutsch-Englisch Ueberstezer