Subject: RE: Order #600848557//Sku :AL-641213M//Little Tikes - Sandy Lagoon Waterpark//leaking
From: Amir Demian <[email-masked]>
To: Samran Iftikhar <[email-masked]>, Salma Hassan <[email-masked]>, Mark Anthony <[email-masked]>, Hazaroddin Syed Ibrahim <[email-masked]>
Cc: Salma Hassan <[email-masked]>, customer care <[email-masked]>, Returns.fc <[email-masked]>, Alina D'Souza <[email-masked]>, Umang Mehrotra <[email-masked]>, Mohamed Magdy <[email-masked]>, Denmark A <[email-masked]>
Date: Tue, 9 Jun 2020 11:31:12 +0000
List-Id: <ccteam.mumzworld.com>

Dear Samran
We are sorry but its been over a month since purchase, this default could have been resulted from abusing product by children or any other reason due to bad usage, we are sorry but it’s not our responsibility, kindly note that we accept returns ONLY if the product is in brand new condition (as delivered-Box not opened) with 14 days of date of purchase or item has a manufacturers default, and clearly this is not the case here

Best regards,

[Description: cid:[email-masked]]

www.toytriangle.com<http://www.toytriangle.com/>

[Description: Description: cid:[email-masked]]<https://www.facebook.com/ToyTriangle/>       [Description: Description: cid:[email-masked]] <https://www.instagram.com/toytriangle/>    [Description: Description: cid:[email-masked]] <https://www.youtube.com/ttcmena>    [Description: Description: cid:[email-masked]] <https://www.linkedin.com/company/2888197?trk=tyah&trkInfo=clickedVertical%3Acompany%2CclickedEntityId%3A2888197%2Cidx%3A2-1-2%2CtarId%3A1452175312400%2Ctas%3Atoy%20triangle>    [Description: Description: Description: Description: Description: cid:[email-masked]] <https://twitter.com/toytriangle>  [Description: Description: cid:[email-masked]] <https://www.snapchat.com/add/toytriangle>
Amir Demian
E-Commerce Director

M: +971 50 7080441
T: +971 4 286 90 95      F: +971 4 286 90 97
P.O. BOX 115731, AIRPORT ROAD, AL GARHOUD, DUBAI, UAE
ISO 9001:2008 Certified Company, Member of Saudi Quality Council

From: Samran Iftikhar <[email-masked]>
Sent: Tuesday, June 9, 2020 2:15 PM
To: Amir Demian <[email-masked]>
Cc: Salma Hassan <[email-masked]>; customer care <[email-masked]>; Returns.fc <[email-masked]>; Alina D'Souza <[email-masked]>; Umang Mehrotra <[email-masked]>; Mohamed Magdy <[email-masked]>; Denmark A <[email-masked]>
Subject: Re: Order #600848557//Sku :AL-641213M//Little Tikes - Sandy Lagoon Waterpark//leaking

Dear Amir,

Please find the attached file for your reference.

Regards
Samran Iftakhar

On Mon, Jun 8, 2020 at 1:26 PM Amir Demian <[email-masked]<mailto:[email-masked]>> wrote:
Adding Salma
Samran, please advise the date of purchase first before making any return!!

From: Samran Iftikhar <[email-masked]<mailto:[email-masked]>>
Sent: Monday, June 8, 2020 1:03 PM
To: Amir Demian <[email-masked]<mailto:[email-masked]>>
Cc: customer care <[email-masked]<mailto:[email-masked]>>; Returns.fc <[email-masked]<mailto:[email-masked]>>; Alina D'Souza <[email-masked]<mailto:[email-masked]>>; Umang Mehrotra <[email-masked]<mailto:[email-masked]>>; Mohamed Magdy <[email-masked]<mailto:[email-masked]>>; Denmark A <[email-masked]<mailto:[email-masked]>>
Subject: Order #600848557//Sku :AL-641213M//Little Tikes - Sandy Lagoon Waterpark//leaking

Dear Vendor,

Please see the below customer complaint and allow us to send the item back to you for your further evaluation.
Comments : water is leaking

Regards
Samran Iftakhar