Subject: Re: Sales Order # 600841821 - TC-B-TTUltra-4
From: Syed Yakoob <[email-masked]>
To: Taqwa Ali <[email-masked]>, Radwa Ali <[email-masked]>, Mostafa saad <[email-masked]>
Cc: Ashley Fernandes <[email-masked]>, Vipul Arora <[email-masked]>, Mohit Caleb <[email-masked]>, Ekta Jesswani <[email-masked]>, "Outbound.fc" <[email-masked]>, Mary Anne Agapito <[email-masked]>, customer care <[email-masked]>, "Alina D'Souza" <[email-masked]>, lastmile <[email-masked]>
Date: Tue, 9 Jun 2020 12:43:16 +0400
List-Id: <ccteam.mumzworld.com>

Hello Taqwa and Radwa,

Reship item processed. @Mostafa saad <[email-masked]> please ship
this out ASAP.

Best Regards,

ᐧ

On Tue, 9 Jun 2020 at 10:31, Avinash TrucareFzc <[email-masked]>
wrote:

> Hi Ali
>
>
>
>
>
> Yes I see your guys sent B-TTultra 2 bundle to your customer
>
>
>
> The correct bundle is B-TTUltra 4 I see on the mail thread.
>
>
>
> But first Please see if your team has mistakenly sent the wrong bundle
> B-TTUltra-2 instead of B-TTUltra-4
>
>
>
> B-TTUltra-2
>
> TT42420176
>
>
>
> TT Ultra Bottle 260ML
>
> Tommee Tippee  Ultra Bottle 260ML + TT Ultra Bottle 260ML
>
> 5010415242013
>
> 1000010000228
>
> TT42420176
>
> TT Ultra Bottle 260ML
>
> 5010415242013
>
>
>
>
>
>
>
> Thanks
>
> Kind regards
>
>
>
> Avi.
>
>
>
>
>
> *From:* Taqwa Ali [mailto:[email-masked]]
> *Sent:* Tuesday, June 9, 2020 9:42 AM
> *To:* Avinash TrucareFzc
> *Cc:* Ashley Fernandes; Benoy TrucareFzc; RP Singh TrucareFzc; Vipul
> Arora; Mohit Caleb; Ekta Jesswani; Syed Yakoob; Outbound.fc; Mary Anne
> Agapito; customer care; Alina D'Souza; Radwa Ali; lastmile
> *Subject:* Re: Sales Order # 600841821 - TC-B-TTUltra-4
>
>
>
> Dear Team
>
>
>
> POMUMZ_DXB189848
>
>
>
>
>
>
> Regards
>
> Taqwa
>
>
>
>
>
> On Tue, Jun 9, 2020 at 9:34 AM Avinash TrucareFzc <[email-masked]>
> wrote:
>
> HI Ali
>
>
>
>
>
> Can you please send a proper image of the items received
>
> And which PO was this order sent on.
>
>
>
>
>
>
>
>
> Thanks
>
> Kind regards
>
> Avi.
>
>
>
>
>
> *From:* Taqwa Ali [mailto:[email-masked]]
> *Sent:* Tuesday, June 9, 2020 9:15 AM
> *To:* Ashley Fernandes; Avinash TrucareFzc
> *Cc:* Benoy TrucareFzc; RP Singh TrucareFzc; Vipul Arora; Mohit Caleb;
> Ekta Jesswani; Syed Yakoob; Outbound.fc; Mary Anne Agapito; customer care;
> Alina D'Souza; Radwa Ali; lastmile
> *Subject:* Re: Sales Order # 600841821 - TC-B-TTUltra-4
>
>
>
> Dear Team
>
>
>
> Kindly update as the following up
>
>
>
> Regards
>
> Taqwa
>
>
>
> On Mon, Jun 8, 2020 at 4:32 PM Ashley Fernandes <[email-masked]>
> wrote:
>
> ++ @Avinash TrucareFzc <[email-masked]> @Benoy TrucareFzc
> <[email-masked]> @RP Singh TrucareFzc <[email-masked]>
>
>
>
> Can we please have the missing item (pic below) delivered tomorrow, 09th
> June to our warehouse.
>
>
>
> Tommee Tippee - Ultra 150ml Bottle
>
>
>
>
> Thanks and Regards,
>
> *Ashley Fernandes*
>
> Logistics Executive
>
>
>
> *P* +971 4 245 1358      *M* +971 56 948 3116       *E* ashley@
> mumzworld.com
>
> *A* B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai,
> UAE.
>
>  <https://www.mumzworld.com/en/>
>
>  <https://www.mumzworld.com/en/media-and-press>
>
>
>
>
>
> On Mon, Jun 8, 2020 at 4:08 PM Taqwa Ali <[email-masked]> wrote:
>
> Dear Team
>
>
>
> We need an urgent update here as the CM keeps following up.
>
>
>
> Regards
>
> Taqwa
>
>
>
> On Mon, Jun 8, 2020 at 3:05 PM Vipul Arora <[email-masked]> wrote:
>
> +Ashley: kindly check with vendor
>
> On Mon, Jun 8, 2020, 14:58 Mohit Caleb <[email-masked]> wrote:
>
> Hi Ekta,
>
> I have checked on this case the item came wrongly bundled from the Vendor.
> We have checked our existing stocks also, the vendor has only sent two
> items per bundle.
>
>
> Since there are no images in Picking & Packing devices this could not be
> caught during that.
> @Vipul Arora <[email-masked]>  Kindly escalate to the related vendor.
>
> Thanks & Regards
>
> ᐧ
>
>
>
> On Mon, Jun 8, 2020 at 10:52 AM Ekta Jesswani <[email-masked]> wrote:
>
> Hi Mohit,
>
>
>
> Can you please check on the subject order
>
>
>
> The customer was supposed to receive the 1x 150ml bottle along with the 2x
> 260ml bottles.
>
>
>
> Please check and ship the extra item to the customer immediately.
>
>
>
> *Bundle SKU's need to be properly checked before shipping to avoid
> multiple trips to the customer location*
>
>
>
> Thanks
>
>
>
> Regards,
>
> Ekta
>
>
>
> On Mon, 8 Jun 2020 at 10:40, Taqwa Ali <[email-masked]> wrote:
>
> Dear Team
>
>
>
> Please update as the CM keeps following up.
>
>
>
> Regards
>
> Taqwa
>
>
>
> On Tue, Jun 2, 2020 at 10:05 AM Mary Anne Agapito <[email-masked]>
> wrote:
>
> Hi Team,
>
>
>
> May we have an update on this case, please?
>
>
>
> The customer called to follow up again. Please check the missing bottle.
>
>
>
>
>
>
> Please advise. Thank you
>
> Warm Regards,
>
>
>
> *Mary Anne Agapito*
> Customer Care Representative
> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
> w: www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>
>
>
>
>
> On Thu, May 21, 2020 at 11:49 AM Radwa Ali <[email-masked]> wrote:
>
> Hi Mohit,
>
> Please check the missing item case below as the customer has
> ordered Tommee Tippee - Ultra 260ml Bottle X2 + Ultra 150ml Bottle
>
> She is missing the 150 ML bottle.
>
>
> *Radwa Ali*
> Customer Care Representative
> p:  +971 526476307│ e: [email-masked] <[email-masked]>  │ w:
> www.mumzworld.com
> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
> 500245, Dubai, UAE
>
>
>
>
>
> --
>
> *Regards, *
>
>
>
>
>
>
> --
>
>