Subject: Re: MISSING ITEM | ORDER# 100129120 |
From: Zubair Wahid <[email-masked]>
To: Lima Premlal <[email-masked]>, "ZAHID ABDULWAHID (3PL)" <[email-masked]>
Cc: Eugene Mugisa <[email-masked]>, Hussain Firoz Miyagamwala <[email-masked]>, Ronald Gaviola <[email-masked]>, customer care <[email-masked]>, Moataz Salah El Din <[email-masked]>
Date: Tue, 9 Jun 2020 11:31:23 +0300
List-Id: <ccteam.mumzworld.com>

@ZAHID ABDULWAHID (3PL) <[email-masked]> can you confirm
receiving this order, i can see it in the pre alert file from SMSA

On Tue, Jun 9, 2020 at 10:59 AM Lima Premlal <[email-masked]> wrote:

> Hi Team,
>
>
>
> Please confirm if you have received back any packages form SMSA. Customer
> requesting for refund with shipping charges.
>
>
>
> Regards,
>
>
>
> Lima
>
>
>
> *From:* Lima Premlal <[email-masked]>
> *Sent:* Monday, June 8, 2020 1:57 PM
> *To:* 'Eugene Mugisa' <[email-masked]>; Hussain Firoz Miyagamwala <
> [email-masked]>; Zubair Wahid <[email-masked]>; '
> [email-masked]' <[email-masked]>
> *Cc:* customer care <[email-masked]>; [email-masked]' <
> [email-masked]>
> *Subject:* MISSING ITEM | ORDER# 100129120 |
> *Importance:* High
>
>
>
> Dear Team,
>
>
>
> Please note that customer received only 2 items instead of 3 which was
> shipped through SMSA – 290085209014
>
>
>
> Missing Item# - *STM-350212 - Smoby – Market *
>
>
>
> As per customer discussion with SMSA, the courier company claims that they
> have sent back to us.
>
>
>
> Please check and confirm.
>
>
>
> Regards,
>
>
>
> Lima
>
>
>
>
>
>
>
>
>