Subject: RE: MISSING ITEM | ORDER# 100129120 | KSA
From: Lima Premlal <[email-masked]>
To: Eugene Mugisa <[email-masked]>, Hussain Firoz Miyagamwala <[email-masked]>, Zubair Wahid <[email-masked]>, [email-masked], [email-masked]
Cc: customer care <[email-masked]>, [email-masked]
Date: Tue, 9 Jun 2020 12:18:26 +0400
List-Id: <ccteam.mumzworld.com>

Adding @[email-masked] <[email-masked]>

*From:* Lima Premlal <[email-masked]>
*Sent:* Tuesday, June 9, 2020 11:58 AM
*To:* 'Eugene Mugisa' <[email-masked]>; 'Hussain Firoz Miyagamwala' <
[email-masked]>; 'Zubair Wahid' <[email-masked]>; '
[email-masked]' <[email-masked]>
*Cc:* 'customer care' <[email-masked]>; [email-masked]' <
[email-masked]>
*Subject:* RE: MISSING ITEM | ORDER# 100129120 |
*Importance:* High

Hi Team,

Please confirm if you have received back any packages form SMSA. Customer
requesting for refund with shipping charges.

Regards,

Lima

*From:* Lima Premlal <[email-masked]>
*Sent:* Monday, June 8, 2020 1:57 PM
*To:* 'Eugene Mugisa' <[email-masked]>; Hussain Firoz Miyagamwala <
[email-masked]>; Zubair Wahid <[email-masked]>; '
[email-masked]' <[email-masked]>
*Cc:* customer care <[email-masked]>; [email-masked]' <
[email-masked]>
*Subject:* MISSING ITEM | ORDER# 100129120 |
*Importance:* High

Dear Team,

Please note that customer received only 2 items instead of 3 which was
shipped through SMSA – 290085209014

Missing Item# - *STM-350212 - Smoby – Market *

As per customer discussion with SMSA, the courier company claims that they
have sent back to us.

Please check and confirm.

Regards,

Lima